Privacy Policy

Effective Date: August 7, 2026

At Troy Spray Foam Insulation, we respect your privacy and are committed to protecting the personal information you share with us through our website. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when submitting an inquiry form on our site.

1. Information We Collect

We only collect personal identifiable information (PII) that you voluntarily provide to us when filling out our online estimate or contact inquiry form. This information may include:

  • Full name
  • Email address
  • Phone number
  • Service address or geographic location
  • Project details or comments regarding your insulation inquiry

2. How We Use Your Information

We use the information you submit through our contact form strictly for business and operational purposes related to your request. Specifically, we use your details to:

  • Contact you regarding your project inquiry or request for an estimate
  • Schedule on-site inspections or phone consultations
  • Send follow-up communications related to your requested services
  • Improve our customer service and communication process

3. Information Sharing and Disclosure

We do not sell, rent, trade, or lease your personal information to third parties. We will only share your information in the following limited circumstances:

  • Service Providers: We may share details with trusted third-party service providers (such as website hosting platforms or email routing services) who assist us in operating our website and conducting our business, provided they agree to keep your information confidential.
  • Legal Requirements: We may disclose your information if required to do so by law or in good faith response to valid legal processes, subpoenas, or court orders.
  • Fulfillment Contractors: To fulfill your service request, we may share your contact information and project details with an independent insulation contractor who performs the installation or site estimate on our behalf.

4. Data Security

We implement standard security practices and maintain physical, electronic, and procedural safeguards to protect the personal information you submit against unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

5. Cookies and Tracking

Our site uses minimal essential technical cookies required for website function and security. Because our site only collects data through direct form submissions, we do not track visitors across third-party websites or build targeted advertising profiles.

6. Third-Party Links

Our website may contain links to external sites or embedded tools (such as interactive maps or social media icons). We are not responsible for the privacy practices or content of these third-party platforms. We encourage you to review the privacy policies of any third-party websites you visit.

7. Children’s Privacy

Our website is intended for general adult audiences and home or building owners looking for insulation services. We do not knowingly collect personal information from children under the age of 13.

8. Your Rights & Access

If you have submitted information through our inquiry form and wish to review, update, or request the deletion of your personal contact information from our internal records, please contact us directly using the information below.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact us at:

Email: support@troysprayfoaminsulation.com